Intranets are getting more strategic, with increased collaboration support. Team size is growing by 12% per year, and platforms are becoming integrated, with a strong showing for SharePoint. Improving usability increased use by 106% on average.
1997: "Your intranet and your public website on the open Internet are two different information spaces and should have two different user interface designs." View The Difference Between Intranet and Internet Design!
1999: "Intranets Are Under-Funded." View Intranet Portals: The Corporate Information Infrastructure!
2001: "I expect 2002 to be the year that most companies start taking their intranets seriously, improving their usability to boost employee productivity." View The 10 Best Intranet Designs of 2001!
2002: "This year's winning intranet designs emphasized integrated support of international offices, long development times (two years on average), one-stop start-up screens and single sign-in, and usability testing of interfaces for content contributors." View 10 Best Intranets of 2002!
2002: "The average mid-sized company could gain $5 million per year in employee productivity by improving its intranet design to the top quartile level of a cross-company intranet usability study. The return on investment? One thousand percent or more." View Intranet Usability: The Trillion-Dollar Question!
2003: "Internet portals are virtually dead, but a portal approach can tame the unruly chaos on internal company networks. Intranet portals overcome many Internet portal limitations, and might be the best hope for productivity and a unified user experience." View Intranet Portals: A Tool Metaphor for Corporate Information!
2003: "This year's winning intranet designs emphasized workflow support, self-service content management, and offloading tasks from email to collaboration tools. On average, companies spent three years between redesigns, and one year on the redesign itself." View Ten Best Intranets of 2003!
2004: "Redesigning an intranet for usability often more than doubled the use of these award-winning designs from ten public-sector organizations." View Ten Best Government Intranets!
2005: "On average, this year's winning intranets increased site use by 149% with designs that supported bigger screens, multinational users, collaboration, easily updated content, and factory-floor workers." View Ten Best Intranets of 2005!
2005: "In recent years, intranet homepages have become very similar in their basic layout. Intranets that look the same can nonetheless differ drastically in usability due to different features and content." View The Canonical Intranet Homepage!
2005: "An analysis of intranet portals found slimmer information architectures and a renewed emphasis on fresh content and useful applications. Past findings, including those on role-based personalization, were confirmed." View Intranet Portals Get Streamlined!
2006: "This year, we saw increased use of multimedia, e-learning, internal blogs, and mobile access. Winning companies also encouraged consistent design by emphasizing training for content contributors." View Ten Best Intranets of 2006!
2007: "This year's winners emphasized an editorial approach to news on the homepage. They also took a pragmatic approach to many hyped Web 2.0 techniques. While page design is getting more standardized, there's no agreement on CMS or technology platforms for good intranet design." View 10 Best Intranets of 2007!
2007: "Measured usability improved by 44% compared to our last large-scale intranet study. The new research identified 5 times the previous number of intranet design guidelines." View Intranet Usability Shows Huge Advances!
2007: "In analyzing 56 intranets, we found many common top-level categories, labels, and navigation designs, but ultimately, the diversity was too great to recommend a single IA." View Intranet Information Architecture!
2008: "Consistent design and integrated IA are becoming standard on good intranets. This year's winners focused on productivity tools, employee self-service, access to knowledgeable people (as opposed to knowledge management), and better-presented company news." View 10 Best Intranets of 2008!
2008: "Lists of links are an intermediate case between content-embedded links and menu items. Showing listed links in blue or in the site's main link color is the recommended design -- and the one most intranets follow." View Link List Color on Intranets!
2009: "Intranets are getting more strategic, with increased collaboration support. Team size is growing by 12% per year, and platforms are becoming integrated, with a strong showing for SharePoint. Improving usability increased use by 106% on average." View 10 Best Intranets of 2009!
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