&756/ Presentations: Defensive Design. 40 Guidelines for Errors, Help, Forms, and Other Crisis Points

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Re-reading Matthew Linderman's and Jason Fried's Defensive Design during the last weeks lead to the decision to re-illustrate one of my classroom presentations with completely new screenshots.

In my opinion the 40 guidelines are still valid 6 years after publication. Grouped into eight clusters

- Show the problem,
- Language matters,
- Bulletproof forms,
- Missing in action,
- Lend a helping hand,
- Get out of the way,
- Search and rescue, and
- Out of stocks.

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